Description:
Help Desk Specialist Overview: The Help Desk Specialist is responsible for providing technical support and assistance to users via phone, email, or in person. This role involves diagnosing hardware and software issues, resolving technical problems, and ensuring a high level of customer satisfaction. The specialist serves as the first point of contact for IT-related concerns and escalates complex issues to the Network Administration team as needed. Key Responsibilities: Provide technical suppor
Jun 2, 2025;
from:
dice.com